Industry Analysis



Broadway and Live-Filmed Content Subscription Services

Though there are no hard or specific numbers which point to how many people do (or would) subscribe to an OTT service primarily focused on showing filmed versions of live performances, several insights surrounding how many people take part in these types of services and channels will help to provide analysis and are presented below.

BroadwayHD Information and Statistics

The OTT streaming service, BroadwayHD, launched in 2015. Though exact subscriber data has not been released from the private company, several data points which point to the overall popularity of the live filmed theater content available on the platform have been discovered.

  • BroadwayHD is a privately held company with approximately 133 employees. A revenue graph from ZoomInfo is shown below:

BroadwayHD Revenue Graph from ZoomInfo

  • The service has seen a 188% increase subscriptions since 2017 and has subscribers in 20 countries.
  • Standard pricing for the streaming service is $8.99 a month or $99.99 a year.
  • Of note, the “U.S. market of over-the-top media services grew roughly 11% in 2018, with 170.1 million people expected to have an OTT subscription that year compared with 153 million the year before, according to eMarketer.”
  • According to SimilarWeb, the streaming service’s website was visited 197,000 times in August 2020.

Web Traffic Sources for BroadwayHD

  • The BroadwayHD YouTube channel has approximately 5,100 subscribers. Of note, however, the channel has videos that garner views in far greater numbers. The channel’s own promotional video has been viewed 433,000 times and their Kinky Boots promo was viewed 759,000 times.

Additional Filmed Live-Theater Data and Insights

  • “In December 2015, Ken Davenport (a producer and author of Broadway Investing 101) live-streamed a performance of “Daddy Long Legs” as a method of getting “more eyeballs” on the show. Davenport and his team invested no money in marketing the event, but over 150,000 people in 135 countries watched the live stream of the show, which, according to Davenport, equaled 2.7 years of sold-out performances at the 130-seat theater at which the show played.”
  • Pre-pandemic, OTT revenues from live-filmed theater were expected to be on the rise. Given the current shuttering of the theaters of Broadway, it could be assumed that an even larger growth will be seen at least for the period between March 2020 and January 2021.

OTT Revenue Streams

  • According to an April 2020 article printed by Forbes, several “Broadway executives are preparing to launch a streaming service to compete against BroadwayHD in the less-competitive market for viewers of theatre content. The ambitious new platform named Broadway on Demand is expected to launch in the United States.”
  • “Broadway On Demand is the virtual performing arts complex with a variety of programming that far surpasses any theatrical streaming services currently in the marketplace. In addition to a growing list of live-captured Broadway shows that can be viewed on demand, Broadway On Demand is partnering with individual artists, concert series, brick-and-mortar performance venues, and producing entities around the world to be able to continuously offer the widest array of archived and live streaming events, including everything from exclusive performances to backstage access to masterclasses, and much more. Thanks to a unique licensing interface, ShowShareä, approved middle school, high school, college, community and professional theatre productions utilize the platform to stream to their audiences.”
  • Broadway on Demand actually launched in September 2020. There is no cost to register for an account on the site. Free accounts have access to minimal content however more robust choices are available to view via a Broadway Access PRO subscription, which as of September 15, 2020, is $119.88 per year. No number of active subscriptions has been made public.
  • “Tony Award Productions announced on August 21 that they will present the American Theatre Wing’s 74th Annual Tony Awards digitally this fall.” Though there is no data to accurately predict the number of viewers who will see this event, last year’s televised awards drew 5.46 million viewers.
  • Tangentially, the YouTube channels of many popular musicals have striking subscriber numbers. The fan-favorite musicals Waitress and Kinky Boots have 38,700 and 20,400 subscribers to their channels respectively and the Kinky Boots trailer has been viewed 2.7 million times.
  • In 2017, Fathom Events presented a filmed version of the Jeremy Jordan-led stage version of Newsies in movie theaters across the country. The “Disney’s Newsies: The Broadway Musical! three-day cinema event broke ticketing records to become the highest-grossing Broadway event to date from Fathom Events. An estimated 210,250 people saw the event on big screens across the U.S. on February 16, 18 and 22, amounting to $3.47 million in ticket sales. It also now ranks as the No. 2 top-performing title for Fathom Events to-date.” More recently, Playbill hosted a free one-night live stream of Newsies on their website in August 2020, though no data on how many watched the stream have been released.
  • Several smaller production facilities and theatres are offering individual live streams (some paid, some free) of filmed live performances. Some of these include Shakespeare’s Globe (128,000 subscribers) and Menopause: The Musical (14,000 subscribers).

Additional Pros and Cons Surrounding Potential Subscriptions


  • It can be safely assumed that further delays in reopening theatres in New York City due to the pandemic would bode well for any subscription service offering access to filmed versions of live performances.
  • Data suggests that DisneyPlus garnered approximately 3 million new subscribers between the announcement and streaming premiere of Hamilton.
  • Millennials are fans and supporters of the arts. Approximately 70% state that they like to attend more art-focused events and according to TodayTix, a free mobile app that offers up the best prices on last minute theater tickets, “the average user clocks in 12 years younger than the (traditionally thought of Broadway fan) at age 32, squarely in the realm of the millennial generation.” Based on their social media habits, its likely that they would be a potential target for this service.

Art & MillennialsTodayTix Comparison


  • Costs surrounding licensing could prohibit a reasonably priced subscription service as “larger streaming services seeking to expand their catalogs in an effort to attract new subscribers might start bidding against BroadwayHD for licenses to theatre content, driving up costs for the small start-up business. For example, Disney paid $75 million for the rights to release the recording of Hamilton, and Netflix paid over $20 million to capture Springsteen on Broadway.”
  • “Industry insiders do not believe that the business is profitable. Many streaming services “can’t stand on their own as a profitable platform, because the costs to license and create all their content is too high,” explained Dan Rayburn, a principal analyst at the market research firm Frost & Sullivan. It costs between $2 million and $4 million to record a musical on the Great White Way, and BroadwayHD has sought funding in several ways in order continue growing the business, such as through raising $25 million in a private offering.”
  • “Cennarium which launched in 2017, claimed at one point to be the largest subscription service for theatrical productions. But, almost all of its content was culled from international performing arts companies, and Broadway theatergoers were not too interested in watching a musical from Argentina. Its chief executive officer left the company in 2018, and she is now looking to buy another business.”
  • “The STAGE Network entered the fray in 2018 hoping to win over viewers with a lineup of licensed and original theatre content. It planned to make documentaries, talk shows, and even a reality show where artists pitched their musicals to judges, and the winning show would be produced on Broadway. But, during its battle against BroadwayHD, its founder began to fight a separate battle against cancer, and the network struggled to become a major player in the marketplace before his death a few months ago.”

Broadway Streaming Demographics

Review of data in the previously presented brief in this project does not allow for a specific profile of a subscriber to an OTT service primarily focused on providing filmed versions of live theatre and other Broadway-themed content to be created. As such, the findings below will illuminate demographics surrounding the typical Broadway theatre attendee and the typical attendee to a touring version of a Broadway show – both of which are likely to be the broad target audience for this type of service.

Audiences Demographics on the Great White Way

According to The Broadway League‘s Demographics of the Broadway Audience report, the following demographics apply to audiences who saw shows in New York City during the 2018-2019 season.

  • The 2018-209 season saw a total of 14.8 million admissions.
  • 46% of those attendees were from the US but outside of New York City.
  • 68% of the audiences were female.
  • The average age of the Broadway theatergoer was 42.3 years old. This average has hovered between 40 and 45 years old for the past two decades.
  • Of theatergoers age 25 or older, 81% had completed college and 41% had earned a graduate degree.
  • The average annual household income of the Broadway theatergoer was $261,000.
  • Playgoers tended to be more frequent theatergoers than musical attendees. The typical straight-play attendee saw seven shows in the past year; the musical attendee, four.
  • Respondents reported having paid an average of $145.60 per ticket.
  • 59% of respondents said they purchased their tickets online.
  • Google was the most common initial source theatergoers named when they were asked where they looked for information about Broadway shows. Ticketmaster and followed.
  • Of interesting note, the vast majority of current theatergoers had some connection to theatergoing as a child.

Audience Demographics for Touring Shows

The same report from The Broadway League provides the following statistics on demographic data for audiences who saw touring versions of Broadway productions.

  • During the 2017–2018 season, 17 million people attended Broadway tours across the United States and Canada.
  • 72% of attendees were female.
  • The average age of the Touring Broadway theatergoer was 53.7 years.
  • The vast majority of Touring Broadway theatergoers were Caucasian.
  • Of those age 25 or older, 81% of the audience held a college degree and 38% held a graduate degree.
  • 55% of national theatergoers reported an annual household income of more than $100,000, compared to only 25% of Americans overall.
  • Women continued to be more likely than men to make the decision to purchase theatre tickets
  • More than one-half of the audience said that they were somehow involved or interested in theatre as a child.

Additional Interesting Demographic Data

  • As discovered in the previous report, millennials are likely growing target market for all things theatre. A recent Eventbrite study investigating millennials and the arts, found that “1 in 5 spent upwards of $500 on performing and visual art events over the past year, and 49% of all millennials citing theater as a recent excursion.”

Millennials and the Arts

  • Broadway insiders intimate that the millennial demographic is key. “Bob Cohen, the outgoing executive vice president of stage productions at Fox, says he believes the industry ignores streaming at its peril. ‘If you’re not understanding how millennials consume entertainment, you’re not going to make money selling it,’ said Cohen, who also was behind the “All About Eve” movie theater viewings, which he says have been profitable. ‘And that’s a mistake for Broadway. Look at the music business. It was behind, and it got slaughtered.'”

Key Takeaways

It is very likely based on the demographic data collected, that a subscriber to an OTT streaming service centered around the theater, is more often not;

  • Female
  • Between 25-45
  • Someone with a better than average household income
  • Active online and on social media
  • Someone who participated in the arts in some way as a child
Glenn is the Lead Operations Research Analyst at Simple Manifestation with experience in research, statistical data analysis and interview techniques. A holder of degree in Economics. A true specialist in quantitative and qualitative research.


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